I have been using convoy auto services for the past year and yesterday I had something of an emergency as my car almost stopped running and had very little power and I was afraid to take it on the high. Even though it was Sunday I had it towed to convoy auto and was able to leave it in the parking lot there and put my keys in their dropbox with a note explaining my problems and need for help. I followed up with a phone call at eight in the morning and spoke to a Service person confirmed that they would inspect my car immediately and get back to me and a few hours with their diagnosis and proposed service and repair. By 4 PM I was able to pick up my car having had substantial worked on to resolve the driving problems I had experienced. When I had a glitch the next morning I contacted them again and they told me to bring it in immediately and they took care of that issue also at no additional cost . Great service for a reasonable price and everything was fully documented in writing with pictures! I highly recommend convoy auto repair.
Hey Stephen, We're delighted to hear about your positive experience with us at Convoy Auto Repair. It's wonderful to know that we could assist you promptly and effectively during your car emergency. Our team always strives to provide thorough and timely service, especially in urgent situations. We understand how stressful car troubles can be, and ensuring you could get back on the road safely and quickly was our top priority. It's great to hear that you found our communication clear and our pricing reasonable. We also believe in transparency and are glad that the detailed documentation, including pictures, met your expectations. Your recommendation means a lot to us. Thank you for putting your trust in Convoy Auto Repair over the past year. We look forward to continuing to serve you and keep your vehicle running smoothly.
- Convoy Auto repair