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5

Unbeknownst to me, my Tesla Model S needed brakes ASAP due to my son driving it. I was going to call a few places but didn't need too. Joe took my phone and gave me a level of confidence knowing they could handle the job even though I had everything done at the dealership. The carved out time due to the urgency I'm getting excellent job. Great communication and came in a little bit less than I had expected. Greatly appreciate you guys handling this in a timely fashion and professionally! It certainly won't be the last time. Thanks.

Thank you for sharing your experience! We’re glad Joe was able to quickly step in and give you confidence that the Tesla brake issue could be handled properly and on short notice. It’s great to hear the team was able to prioritize the urgency, communicate clearly throughout, and complete the work efficiently and professionally. We truly appreciate your trust and are happy we could get you safely back on the road at a fair price. We look forward to helping you again whenever you need us.

- Convoy Auto repair
4

I started my car that morning and the check engine light was on and the car was idling and shaking as I put it in drive mode. It was moving so I drove very carefully to Convoy Street looking for a shop to stop at. I pulled into Convoy Auto Repair and Towing. I was greeted by a kind and helpful man named Roman. I was able to have them take a look at my car and give me an estimate. They gave me an Uber ride to work and said they would be in touch with me on what they find out. I was given a call later that day and found that my spark plug and coil was missing firing. They recommend that I should replace all but they could just replace the broken one. I gave them the okay to replace all. It was done that day and I was able to pick up my car on the next morning. They were all very friendly and professional. It seems like my car is okay now. The only reason for one less star, is that the cost of the job was very high in comparison to other companies. Other than that, I think they are a good choice to get your car fixed especially when you’re in a jam.

Thank you for taking the time to share your experience with us, Kristina. We're happy to hear that our team provided you with excellent service and that your car is running well again. We understand your concern about the cost and we always strive to provide competitive pricing. We appreciate your feedback and will take it into consideration. If there's anything else we can assist you with, please don't hesitate to reach out.

- Convoy Auto repair
5

Great Service & Phenomenal Team! I recently took my Subaru in for a major mechanical repair, and I couldn't be happier with the experience. The entire team at Convoy Auto Repair was professional, efficient, and incredibly timely. A special shoutout to Roman, who helped me through the entire process. He was fantastic to work with—highly communicative, transparent, and kept me updated every step of the way, which really took the stress out of a big repair. They truly went above and beyond, even returning my vehicle to me fully washed! I will absolutely be bringing my vehicle back here for any future service needs. Highly recommend Roman and the rest of the crew!

Thank you for the fantastic review, Kristhine! We're thrilled to hear about your positive experience at our shop! Roman and the entire team at Convoy Auto Repair will be delighted to know about you highly recommending our services. We look forward to assisting you with any future service needs you may have!

- Convoy Auto repair
5

Very professional, and great customer service. The communication is top-notch with detailed updates and options as your vehicle is inspected and repaired. This is my number one shop and I would suggest to anyone!

Thank you John for choosing us as your number one shop! Providing top-notch customer service is what we strive for, and we're thrilled to hear that our communication and attention to detail exceeded your expectations. Recommendations like yours mean the world to us, and we can't wait to serve you again in the future.

- Convoy Auto repair
5

Honest, professional and a fair price. I'll be back.

Thank you for your kind words, Steven! We’re glad you found our team honest, professional, and fairly priced. We truly appreciate your support and look forward to seeing you again in the future!

- Convoy Auto repair
5

Very happy with the service I received on my VW Golf. I had a complete brake job and rear wheel bearings. The team was accommodating with drop off and pickup as I could not get there during business hours. I will like come back if I need additional work on my car

Thank you so much for your kind feedback, Scott! We’re glad to hear you’re happy with the service on your VW Golf and that we could make the drop-off and pickup process more convenient for you. We truly appreciate your trust in our team and look forward to helping you again whenever you need us!

- Convoy Auto repair
5

Thanks Aaron, and the WONDERFUL TEAM! I had a loose splash shield hanging from the undercarriage of my Lexus, they did a simple, efficient and smart repair on my 20 year old car that was cost effective and also well done.

Thank you so much for your kind words! We’re glad Aaron and the team were able to take care of your Lexus quickly and efficiently. It’s great to hear you were happy with both the repair and the cost-effective solution. We truly appreciate your support and look forward to helping you again whenever you need us!

- Convoy Auto repair
5

Engine mount & knock sensor replacement. Great job! Thank you to Convoy Auto Repair service team!

Thank you so much for your kind feedback, Bernard! We’re glad to hear you’re happy with the engine mount and knock sensor replacement. We truly appreciate your trust in the Convoy Auto Repair team and look forward to serving you again!

- Convoy Auto repair
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