Took my campervan in after a 2,500mi cross-country road trip. Had a popping noise coming from the front left side and needed all the standard maintenance done (oil change, tire rotation, etc). It took a few days and a few mechanics investigating the noise but, collectively, they were able to find the pop noise coming from the transmission mounts. Joe and Roman were attentive, thorough, and kept me informed the entire time. I ended up getting a few additional repairs done because I have high mileage and it was time to take care of some other things. They didn’t push or manipulate me into doing repairs that were unnecessary. Their prices were not cheap but not outrageous. Overall, it was a great experience and I would totally recommend Convoy Auto Repair to others. 2017 RAM Promaster 2500 147k miles.
Hi Heidi, thank you so much for taking the time to share such a detailed review. We’re glad our team was able to thoroughly diagnose the noise and get to the root of the issue, especially after such a long cross-country trip. Joe and Roman will truly appreciate your kind words about their attentiveness and communication. We also value your trust in us to handle the additional repairs without pressure—being transparent and honest is very important to our team. Thank you for recommending Convoy Auto Repair, and we’re always here whenever your Promaster needs care in the future.
- Convoy Auto repair