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5

Called got a estimate for starter best price I found other places where trying to charge me up to $1000, I got my car towed cause it wouldn’t start at all nomore, they fix it and with in next day my car was running good.. without a doubt I recommend them

Thank you, Sara, for choosing us for your car needs! We're glad our starter repair service met your expectations. Providing affordable and reliable services is our priority. If you have any other car concerns, feel free to reach out. Drive safe!

- Convoy Auto repair
5

Trust. AAA approved. Great work Easily scheduled appointments Courtesy ride/uber is a Big Plus Friendly people who genuinely like their job

Thank you for your kind words, Delia! We're pleased to hear that your experience with us was positive. Our team takes pride in providing excellent service and making our customers feel valued. We appreciate your trust in us and look forward to serving you again in the future.

- Convoy Auto repair
5

Nice job!

Thank you Stacy for the 5-star rating! We're delighted to hear that you had a great experience with us. We appreciate your kind words and look forward to serving you again soon!

- Convoy Auto repair
5

Great service and workmanship

Thank you, Phil, for the 5-star review! We're thrilled to hear you had a great experience with our service and workmanship. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Convoy Auto repair
5

Brought my car in to get diagnosed. Real stand up guys in there. Unfortunately couldnt find the issue because was some issue needed to see the dealership about but non the less Joe did what he could, was clear and honest, and gave me some more recommendations. Even got a free shuttle from Roman to my home while my car was being diagnosed. In the future I would recommend again! -Rob B

Thank you, Rob, for sharing your experience! We’re glad Joe and the team could be clear, honest, and helpful, even when the issue required dealership support. We’re also happy Roman was able to help with the shuttle. We truly appreciate your recommendation and look forward to assisting you again in the future!

- Convoy Auto repair
5

I was made aware of this repair shop from repair pal through Carmax! They helped me so much, and dealt with all the back and forth of my warranty. It was a breath of fresh air to be supported by a mechanic like this. The process was so long but not because of this shop, once they were able to get the ball rolling I was IN AND OUT. Their communication was flawless and I never felt lost in it all. All is sorted now and I feel confident in the work that was done. I’m beyond grateful to Joe for taking so much time out of his month to help me and get me back on the road!

Thank you so much, Xinia, for sharing your experience! We’re glad our team could support you through the warranty process and make everything as smooth as possible once things got moving. Joe will truly appreciate your kind words. We’re grateful for your trust and are happy to hear you’re back on the road with confidence!

- Convoy Auto repair
4

I think 4/5 is a fair review. While I have no issue with the repairs - I do feel slightly taken advantage of price-wise. I took my truck in and told them that I had done an OBD-II scan that said the check engine was due to LIN bus disconnect. A simple Google regarding that fault 99% points to an issue with the active grill shutter assembly. Ok so I take it in with that info, and still get a $170 diagnostic fee to tell me it was just that... Then the part on the receipt doesn't say what brand my new shutter assembly is, it just says $600+ looking around the Internet the highest price I see for one is $360. Making that a 75% markup. Labor, I'm not going to dispute this, charge whatever it's your business. In total though this cost me $1250+ Did they solve the issue, yes. That's what matters - however there are a plethora of auto shops right, so the difference between being a repeat customer for life or shopping around next time can hinge on price transparency and honesty. Which I felt was a little lacking and thus I think 4/5 stars is a fair and honest review.

Hi Ben, thank you for taking the time to share such detailed feedback. We truly appreciate you recognizing that the issue was resolved, and we also value your honesty regarding pricing and transparency. Your comments are important to us, and we’ll be reviewing them internally as we’re always looking for ways to improve the customer experience. If you’d like to discuss this further, please don’t hesitate to reach out—we’d be happy to talk.

- Convoy Auto repair
5

Great service and friendly team. Provided uber service to get me home too. Thank you !

Thank you for your kind words! We’re glad our team could help and provide a ride home. We really appreciate your feedback!

- Convoy Auto repair
5

They were able to accommodate an emergency situation quickly, provided updates, and were very thorough with findings and recommendations. They even stayed late to get the job done, which was very much appreciated. Absolutely professional operation; very satisfied with the results.

Thank you for your kind words, Sharon! We’re glad we could accommodate your emergency and provide thorough updates and recommendations. Our team always strives to go the extra mile, and we’re happy to hear you were satisfied with the results.

- Convoy Auto repair
5

I brought my truck in for work on the exhaust system. Joe kept me informed of the progress the entire time. I will definitely use Convoy Auto Repair for any repair needs.

Thank you, Greg! We're thrilled to hear you had such a great experience with us. Our team will be delighted to read your feedback! We look forward to serving you again in the future.

- Convoy Auto repair
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