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5

Professional, stand by their work

5

My car water pump broke down and I have no Idea which Auto repair shop to go and I choose convoy auto repair for it. Gave them a Heads up that my car is on route to their shop and they told me no problem, everything went smooth after all the repair I paid less from my initial quoation, which I really appreciate. And they are good giving time frame on when the car will be fixed. Overall I recommend this shop they will help you and try their best to give you a better price.

5

the work was done as promised

Thank you for the 5-star rating, Kathleen! We are delighted to hear that the work was completed as promised. We strive to provide a reliable and efficient service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Convoy Auto repair
5

Aside from the catalog being incorrect, things went smoothly and easily, I've been telling others to bring their cars here for years. Good people!

Thank you Kelson for entrusting your car to our service. We appreciate your long-term loyalty and kind recommendations. Please feel free to reach out if you have any further concerns or questions. We are always here to help!

- Convoy Auto repair
5

Thank you for the 5-star rating! We truly appreciate your support and are glad you had a great experience with our team. We look forward to helping you again whenever you need us!

- Convoy Auto repair
5

I have been getting my 2005 Honda Accord 6 speed manual coup serviced at Convoy Auto Repair for over 2 years now, and they have been reliable and one good work for a fair price. Today they really saved me by doing major work replacing my two front calipers which they had warned me to replace over a month ago, but I had hesitated to do, thinking perhaps the calipers had some more life. As it turned out, I was fortunate not to get in an accident when the calipers began to fail as I was driving home from grocery shopping two days ago. And I was lucky that when the brakes finally started failing, as Convoy Auto had warned they would, I was only half a mile from home, and made it safely. I called Convoy the next morning and Convoy told me to have the car towed in, which I did. Yesterday I had it towed to Convoy Auto, and today when I picked it up, I had two new calipers and my brakes functioning perfectly. I should have had the calipers replaced when they first warned me, but I was very lucky. Convoy ordered and installed new calipers and I got my car back today. For a fair price. Thank you Convoy Auto!

Hi Stephen, thank you for your exceptional loyalty and wonderful review! It's gratifying to hear that we've consistently provided reliable service for your Honda Accord. Your safety is our top priority, and we're glad we could help with your brakes. Thank you for acknowledging our warning and prompt action. Looking forward to serving you again at Convoy Auto Repair!

- Convoy Auto repair
5

Excellent service. Very efficient and I love the transparency. Will definitely come back for service again.

Thank you for the great feedback! We're glad you appreciated our transparency and efficient service. Our team works hard to make every visit as smooth and clear as possible. We truly appreciate your support and look forward to helping you again next time!

- Convoy Auto repair
5

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Thank you for the 5-star rating, Donny! We appreciate your positive feedback. Please let us know if there's anything else we can do to make your experience even better.

- Convoy Auto repair
5

Great proactive communication Use of technology images of vehicle issues and repairs are very helpful. Highly recommend Convoy Auto Repair

Thank you for the great review and recommendation! We’re glad you found our communication and vehicle inspection photos helpful — we believe transparency makes all the difference. The team at Convoy Auto Repair truly appreciates your support and looks forward to serving you again!

- Convoy Auto repair
5

I have had both my Subarus serviced at Convoy multiple times. They are quick, professional, and a much better deal than the dealership. Their repairs and service are reliable, and the one time they received the wrong part and added days to the service timeline, they paid for my rental car to make things right.

Thank you for trusting us with both of your Subarus! We’re so glad you’ve consistently had quick, professional service and real value compared to the dealership. We appreciate your understanding when the parts delay happened, and we’re always committed to making things right. The team at Convoy Auto Repair truly values your continued support!

- Convoy Auto repair
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Convoy Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Convoy Auto repair (858) 560-9131 if you have any issues in accessing any area of our website.