Mr Ely was extreme helpful after I bought a car from CarMax. The transmission was faulty, among other issues. He had is mechanics go over it and list everything wrong, and he personally remembered a Ford advisory on the transmission from years before, downloaded all the info from the Ford site, including one sheet for this specific vehicle with VIN number, and between Ford and CarMax all issues were resolved to my satisfaction at no cost to me. O APril 6th, his special "Covid 19" service was impeccable. Mr. Ely picked up my car, had it serviced, disinfected, etc., and brought it back - on his Birthday! WHAT A GUY!
You're the best, Mike! Thanks for giving us a fantastic review twice in one day! :-) Be safe and stay healthy, friend.
- Convoy Auto repair