Had a hose connection break on a Saturday, dropped it off at convoy same day and left a early bird envelope explaining what happened. They called me early in the morning to clarify what happened, they called me back an hour later with an estimate that was under my expectations (nice). I ended up getting my car back just after noon fully functioning. The only complaint I have is that, because if the location of the broken part, coolant got everywhere in the engine bay and puddled in other parts which was not cleaned up and is now still burning as I drive. Given that I only wanted/ needed the one pry replaced I’m pretty satisfied with the repair either way for the price. AAA discount included