I needed my brakes done because they were making a squeaky noise so I scheduled an appointment for 9:30 Monday. Mind you I hate going to auto repair shops. My husband normally does this but he’s on deployment right now, so I had no choice but to take care of this on my own. When I arrived I was helped by Sean with collecting my info and getting info for my car, after all that I gave him the keys and left as I was leaving they were grabbing my car to start checking and diagnosing my car. Around 11 they called and told me the problem/price I confirmed with them to start the work on my vehicle. (They also send updates through txt message as well) and around 2 my car was all done and ready for pick up. Overall, everything went smoothly and I’m happy my car didn’t have to be in the shop for days, they work fast and the work was done correctly. I think the customer service could have been more inviting as you walk in from some of the employees. I’m glad I worked with Sean he was nice. I would return to this shop if I ever need work done on a vehicle. Thanks Convoy Auto Repair!
Chante, we are so happy we could help you out!! We hope our process was straightforward and transparent. Give us a call if you need anything at all!
- Convoy Auto repair