Convoy Auto was recommended to me by a friend with a Dodge Ram diesel pick-up. I have a Dodge Ram wheelchair van. He saved $4,000 over the dealer's quote on some repair by Convoy. I would recommend Convoy to anyone who has a big American truck or van. My experience was pretty good. It was hard to talk to the desk person, but the owner called me up twice to explain the problems, and to see if I was happy with the repairs and maintenance. When I mentioned the bad reviews here, the owner took the time to explain what happened.We think of our van more like a piece of medical equipment than just a car, so it's important to be sure of good quality repairs. I feel that we got good and honest service.