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San Diego Auto Repair

1959 reviews
Call Us: (858) 217-4279
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5

We have been with Convoy for several years. They treat us with respect and take the time needed to do the job right.

Jay, thanks for the kind words! We are always happy to serve you. Please give us a call if you need anything!

- Convoy Auto repair
5

Thanks for the great review, Victor!

- Convoy Auto repair
4

Guys are good up front unfortunately couldn't really fix my lock issue replaced driver side door actuator for $370 but door lock was very tight and other locks weren't working offered replacing door lock cylinder and cable for another $350 and then if that doesn't work would have to replace a module which was very expensive way to costly for a car with over 300,000 miles on it.

Thank you for taking the time to provide feedback on your recent experience with our service. Firstly, we want to acknowledge the driver's side door actuator was replaced at your request. We did not give any diagnosis or inspections. The original problem you attempted to fix was the constant buzzing from the failed actuator, which was trying to open and close constantly. This was fixed with the replacement part. After the initial service, you expressed concerns with the door's mechanical lock cylinder. We provided a goodwill inspection and determined that the lock cylinder was binding internally and that the cable had been stretched. We genuinely value your concerns about expenses, especially for a vehicle over 300,000 miles. Our goal is to offer solutions that balance effectiveness and affordability. We apologize if the proposed option and potential underlying electronics concerns did not align with your expectations or budget.

- Convoy Auto repair
5

My experience was amazing. I was able to bring my car in the morning and had my issues addressed and fixed in the same day. Joe was extremely friendly, Roman (service advisor) kept me informed every step of the way with reports, and Craig (tech) executed the repairs quickly. Very honest, transparent, and pricing was reasonable. Essentially had dealership quality experience here at a fraction of the cost. Will come again.

Thanks for taking the time to leave us a review, Alec! We're so glad to hear that you had an amazing experience with us at Convoy Auto Repair. Our team works hard to provide top-notch service and it's great to know that Joe, Roman, and Craig were able to take care of your car and keep you informed throughout the process. We appreciate your business and look forward to seeing you again in the future.

- Convoy Auto repair
5

ODB code noted turbo issue. Technician Paul replaced plugged sensor tube and failed pressure switch. Issue resolved. Thanks for your efforts to keep my 6.0 diesel on the road.

Thanks for taking the time to leave us a review, Jeff! We're glad to hear that our technician Paul was able to resolve the issue with your turbo. Our team at Convoy Auto Repair is always dedicated to keeping our customers' vehicles on the road and running smoothly. We appreciate your business and look forward to seeing you again in the future.

- Convoy Auto repair
5

OBD code noted turbo issue. Troubleshooting found multiple sensor/pressure leak issues. They took the time to hunt them all down and resolve. Thanks for your efforts to keep my 6.0L diesel on the road.

Thanks for taking the time to leave us a review, Jeff! We're glad to hear that our technician Paul was able to resolve the issue with your turbo. Our team at Convoy Auto Repair is always dedicated to keeping our customers' vehicles on the road and running smoothly. We appreciate your business and look forward to seeing you again in the future.

- Convoy Auto repair
5

Roman was very helpful and and understanding of the problem. He helped me out in every way. A very good representative of you company.

Thanks for taking the time to leave us a review, Mark! We're glad to hear that Roman was able to assist you and provide excellent service. He's definitely a valuable member of our team and we're lucky to have him representing our company. Let us know if you need anything else in the future!

- Convoy Auto repair
5

I have been going to Convoy auto repair for around 14 years. I have NEVER, NEVER had to take my truck back in because of faulty workmanship. I have a 1994 ford ranger that has over 230,000 miles on it. I feel that this is because of the workmanship from them. Everyone there are very helpful and pleasant to work with. And most important, they have always been HONEST with me. If you decide to try them out, ask for JOE or DAVID

5

I'm so glad I found Convoy Auto Repair after being disappointed by my dealership after over 30 years of patronage in my family! The folks at CAR got the parts for my repair and got the work done in under HALF AN HOUR! I will be returning for future services. Thanks!

Thanks for taking the time to leave us a review! We're happy to hear that you had a positive experience with us and that we were able to get your repair done quickly. We appreciate your support and look forward to seeing you again for any future services you may need. Take care!

- Convoy Auto repair
5

Took my vehicle in for an overheating issue. Left it in their hands and waited outside in the parking lot. Within an hour and a half the diagnosis was made. There was a water pump leak. No nonsense. I was told that the bottom line was an expensive repair is needed. I takes a long time. I really appreciated the truth without a lot of other things that should be done while the vehicle was being worked on to generate more money for the shop.I would recommend this shop to anyone that needs work done on their vehicle.

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