San Diego Auto Repair

Excellent auto repair,owner is great , staff is wonderfull . Using service since 85 Toyota, 86 Toyota pick-up, 97 Saturn and 2005 Saturn.

We keep coming back, so you don't need to worry about us. So far, our experience has been positive and professional.

Thorough evaluation of my vehicle and information helpful to making the decision on timing of maintenance.Appreciate professionalism and pleasant approach of staff.

Your team was very professional, and accomodating/ I am delighted with the work done, and the price!

I don't like writing reviews but decided to make an exception here. These folks are very Courteous and very Knowledgeable service advisors. Very detailed oriented and kept me abreast of the status on my vehicle. My vehicle was not repaired by them, but it was not due to a lack of technical know how, but because the repairs were valued at more than the vehicle value price. My service adviser Joe was excellent and did exactly what his title displays....ADVISE! He wasn't trying to sell his services, but letting me know what was best for my wallet, by giving me choices to make an informed decision. If the customer service is this good...I can only imagine the type of quality maintenance they provide. I am a mechanic in the military and understand the industry...very rare to find HONEST auto repair facilities in this cut throat market.Thanks and continue the great honest work,Felix

You folks are the BEST! Thank you for making an inconvenience as smooth as it could go. Love that your auto services are offered on Saturday, too. Thank you...Thank you...Thank you!

Excellent customer service and turn around time on completion. Thank you!

I just brought my 2006 BMW M5 to David and the team at Convoy Auto Repair. My tires had been wearing funny, and even though my car did not pull to one side or the other, I knew that my alignment was not correct. They instructed me to come in with a full tank of gas, and explained that they would go through the factory-specified procedure for my M5. Apparently, specific weights are supposed to be placed in various parts of the car to ensure exact alignment. When they were done, they gave me a fancy printout, showing the before/after adjustments to camber, caster and toe.Nicely done. Again, I'm a happy customer! I'll be back.

Being active duty military, and originally from the east, I had NO idea where to bring my car for basic upkeep, let alone repairs. I discovered Convoy Auto Repair via AAA, and they have been immensly helpful.I recently brought my vehicle to the team at Convoy, for the second time in 2 months, for unexpected repairs, and both times I was absolutley, %100 percent satisfied with tthe results. the entire team was very patient, helpful, and informative through every step of the process, including sending me detailed emails about the repairs required on my car, and even after that, giiving me solid advice on what to do. I will absolutley be going back to see Pam, Joe, and the rest of the Convoy team for the remainder of my time here in san diego.

Summary: I needed a smog test. Called, and set an appointment for 12:30 pm. I was greeted by name when I arrived. Very clean shop. Used the 15% Yelp Check-in discount. Out the door in about 30 minutes with my smog test completed. DETAILED REVIEWMy car will be 6 years old next month, and this was my car's first smog test. I looked at the Yelp one star reviews for Convoy Auto Repair, and had some concerns. When I looked more closely at those one star reviews, most said that the price was too high, but those reviews lacked a comparison from other service centers. For me, those one star reviews would be more compelling if the reviewer said they took their car to another repair shop and that shop either did the work at a substantially lower price, or said that the work was not needed. As I made my appointment, I kept those reviews in mind and was alert for anything unusual. This was my first time visiting Convoy Auto Repair and I put its address into my GPS. The GPS told me I had arrived, and that Convoy Auto Repair was on my right, but I could not see it. I turned right into the equivalent of a shopping center for automotive services. I could see a Midas Muffler, a tire store and Bumper Doc, but not Convoy Auto Repair. I kept driving and when I was in front of the Bumper Doc, I could see Convoy Auto Repair straight ahead. If you are new to Convoy Auto Repair, it is immediately south, and on the same side of the street, as the Costco (former Home Depot Expo). The shop is a long rectangle. The office is on the left or west end of the building, with 4-5 service bays to the right. I walked in the front door at my appointment time, I was surprised to be greeted by name. I was also surprised by how clean the mechanic was. He had no dirt or grime on his hands. His shirt was clean, free of dirt or spots, and looked like he had taken it off the dry cleaner's hanger 10 minutes before I arrived, even though we met at 12:30pm.My car was taken, and about 30 minutes later, the test results were back. I passed. The DMV's smog test results show the CA maximum emission levels and the average emission levels of cars similar to those being tested. A mechanic went over my results column-by-column to show that my emissions were 1-2% of the state allowance and about 10-15% of cars similar to mine. That was it. I was out the door, and later that afternoon I went to the California DMV and completed the on-line license plate renewal. I am now awaiting my renewal sticker. I wish everything in my life could be this easy and trouble-free.