San Diego Auto Repair

Convoy staff are very knowledgeable and helpful. They kept me informed and explained everything and answered all of my questions. The cost of repairs was reasonable and my truck is running great.

There customer service is the best everything is done in a timely matter

Good service

Always great service.

Can't say enough good things about the professionalism , friendly service desk and quality work. Thanks Conviy Auto Repair.

Easily made appointment. Alignment was done within the given time frame and I was contacted immediately upon completion. Friendly front desk.

Very courteous, informative, knowledgeable and prompt. Highest quality work at reasonable price.

Very pleased with the quick service and the friendly staff. Our vehicles have always run at top notch once they have been service by Convoy Auto.

The office staff was very friendly and welcoming. I was completely satisfied with the customer service I received. There was no haggle on services performed. The tech provides a list of suggestions need for maintenance.

THANK YOU THANK YOU THANK YOU! The one thing most of us dread having to do is taking our car in for service...especially when it's 10 years old. I took my car to another location (not convoy auto repair, first mistake) 4 days ago for an oil change. Ended up needing my transmission flushed and filled as well as a new filter. $155 later, my check engine light came on the next day. I returned and they said the code reader was indicating fuel so I, being a woman I'm sure, must have not tightened my gas cap and to give it a few days. The next day my car wanted to stall going from reverse to drive. The next day I didn't drive it. Then today the gas pedal was sticking and then my car would hesitate before finally going...in rush hour morning traffic this is terrifying. So I was on my way back to said shop when I decided against it and went to Convoy Auto Repair instead. I walked in and said "my baby isn't feeling well". I explained my issues and was quoted a diagnostic amount and left my car there for what I was told would be a few hours to run a diagnostic. An hour later I get a phone call to tell me, "Your baby is all fixed and ready for you". They told me they test drove it (which I saw them do before I left), they found that the new filter was installed incorrectly causing a vacuum leak (what the hell?!) AND the transmission fluid was half a quart low. I'm sorry but you had two things to do "other shop" and both were done incorrectly causing me to stress unnecessarily for 4 days and miss several hours of work. I went back to Convoy Auto Repair to pick up my car and they had re-installed my filter correctly and topped off my transmission fluid and re-test drove my car and reset my check engine light AND....here's the kicker.....charged me not a penny more than they quoted me for the diagnostic. To boot, they provided very detailed notes on my receipt which I will be taking back to the original place to get my money back. Bottom line, to find a car repair place where you don't feel like you are being taken advantage of is rare and they've got a lifetime customer in me now. I actually also got my brakes replaced here last year as well and was beyond satisfied with that work so I'm angry with myself for not going there for my oil changes as well. All of this could have been avoided. Again, thank you so much Convoy Auto Repair! I'm all over facebook and texts about you and to anyone that will listen.