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Merry Christmas | Convoy Auto Repair
5

Found them through AAA as a recommended mechanic and couldn't be happier with the overall experience of doing business with them. Needed to fix a check engine light, a recent issue with one of my gauges, and get a smog check. I set up a time to take my car in and after I dropped it off in the morning their shuttle van took me back to work (I work in Kearny Mesa). They called me a few hours later and clearly explained what they found and what they believe needed to be done. Their estimate for the part, labor, and smog check was fair so I had them do the work. The replacement part fixed my check engine light and gauge issue, and my car passed smog with flying colors. When I picked up my car we reviewed everything again on paper, which I appreciated. They also did a follow up call a few days later. Car runs great and feel like I just did business with a legitimate company who values their customers. Way to go guys, keep up the great work!

Drew, Thank you for taking the time to post your comments. We hare happy to hear that our efforts are not going unnoticed. We strive to always provide the best automotive repairs experience possible.

- Convoy Auto repair
4

They really went above and beyond to try to save parts from having to be replaced and managed to even finish the work ahead of schedule!

5

Had what I needed, work on my car was quick and painless. No appointment needed

5

excellent service and rates! prompt courteous service.I would highly recommend checking them out before paying anexpensive service from a dealer.

5

I have been taking my car to Convoy Auto Repair since 2006 and dealing with the same crew in that time. They provide outstanding service every single time and run the cleanest shop I've ever seen. They are unfailingly polite, but most importantly, they do excellent work. I highly recommend Convoy Auto Repair.

Thank you for your 8 years + of trust in us. I would like to take credit for having the "Cleanest Shop" but kudos go to Juan. He keeps the shop clean and handles our shuttle service as well.

- Convoy Auto repair
5

Excellent work . Thanks

Thank you for recognizing our efforts

- Convoy Auto repair
5

Thank you guys for your help and excellent service Thanks you for taking the time to explain what my car needs Very helpful having a shuttle to take you and bring you back Juan the driver very nice ! I will be back soon for my next repair due very soon Thanks Gerardo H

Glad we could help. We love to explain repairs so our clients understand each need to help make the right decisions. Juan, what can I say, everyone loves Juan!

- Convoy Auto repair
5

I had a small misunderstanding at Convoy auto repair. The manager David stepped up and fix the situation within minutes.I received superb customer service and went above and beyond to make sure I was satisfied. You are the true definition of a leader and exceptional managerial skills.The courtesy shuttle is top notch and driver Juan is very amicable. Once again, thank you very much

Thank you for returning Saturday Morning. I am glad we got to the bottom of the concerns and were able to get you and your son to his last basketball game too while the car was being worked on. Hope his team won! We learned that In the future when we are replacing parts recommended by the "Dealer" we will get more information from clients as to why the dealer recommended the replacements parts so we can be sure we are all on the same page when replacing the parts. This would have helped us avoid the frustration and in turn provide better customer service.

- Convoy Auto repair
5

I came here and I got my splash guard removed, no charge and it was just asking someone to do it. I'm just the girl that drives the car but I'm learning to do my research and check place out, they are very friendly and I was only here for 10 mins!!! Thanks guys

Those splash guards make terrible noise when they fall down. So glad we were able to get you on the road quickly. Now your Mazda can, "ZOOM ZOOM ZOOM" again :)

- Convoy Auto repair
5

Made an appointment and was in and out fast. They explained what they'd do before they did it, didn't try to push anything my vehicle didn't need. Been going here for years and they always take care of me for a good price.

Glad we could help. We will always inform you of your vehicles needs, but more important give you options on repairs procedures and budgets.

- Convoy Auto repair
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