OK, flog me with a wet noodle for taking 6 weeks to contact you. Your service is so outstanding I should have e-mailed you before you fixed my truck. Noon on a Saturday afternoon, you were very busy. You knew that I was from Oregon and trying to return home before a major snow storm arrived in Oregon. In less than 1 hour you worked me in and had the problem taken care of in a half hour. My career was as a General Manager of Resort Hotels. A lot of my time was spent trying to create the level of service and expertise the you have achieved with you entire staff. The charges for the repairs to my truck were very fair and less then I expected. Bravo, Bravo, well done. R. B. A very satisfied customer