Posted on 7/14/2010
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome. That is why Tierrasanta and Kearny Mesa automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs. Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service. An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a rep ... read more
Posted on 7/7/2010
You know, at Convoy Auto Repair we get a lot of people asking about how to prepare their car for a trip. That’s a big deal. You could be driving through mountains and deserts in some pretty lonely areas outside of San Diego so you may be anxious to know that the car is up to the task and won’t leave you stranded. You really do need to plan ahead for a major road trip – there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around San Diego to see if you can feel any vibrations: are the wheels are in balance? Is the car tracking straight? Is the alignment ok? The next thing is a full service car oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles, you may consider putting in the high-mil ... read more
Posted on 7/1/2010
How do you know if an odometer is telling the truth? Well, back in '86, Congress passed the Truth-in-Mileage Act to protect California consumers against mileage fraud. It says a CA seller must certify the mileage reported is the Actual Mileage. To have your odometer checked in San Diego CA, stop by Convoy Auto Repair: If it isn't, the seller must say why; like maybe the odometer is past its mechanical limits. Some older odometers only go to 99,999 miles and then start over at 0. Or, the odometer has been tampered with, broken or replaced. If the seller tells you the mileage isn’t accurate, there’s not much chance of putting a good number to it; And there’s the unscrupulous seller who claims the reading is true, but it’s not so. What can you do? First, you can go to www.CarFax.com, where for a small fee, they’ll give you a comprehensive vehicle history search on your sedan, showing local ownership history, accident reports, total-loss events, manufacturer buybacks, Lemon reports and w ... read more
Posted on 6/23/2010
Sometimes we hear people say, "What's up with all this car maintenance stuff? Modern cars just don't break down." While it is true that today's cars and trucks are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most folks don't realize how high tech automotive fluids have become. Fluids like, engine oil, transmission fluid, coolant and brake fluid. Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today's automotive fluids contain a much higher percentage of additives to protect your vehicle's components from premature wear and corrosion. Time and miles march on for all of our cars. Please don't think we're using scare tactics to get you to take care of your maintenance - but here are some personal stories from ... read more
Posted on 6/17/2010
We live in such a disposable society here in San Diego. It’s amazing all the stuff we throw away. New stuff comes out so fast, we just toss the old and move on. It seems like when we were kids, our parents were real sticklers about taking care of our stuff. You know, hang up your clothes, polish your shoes, put away your toys. If something got lost or ruined by neglect, tough – we had to do without. We couldn’t afford new cars very often, so we tried to make them last as long as we could. It’s a good thing that cars are more reliable these days. They just don’t break down as often. And the good news for us penny pinchers is that a modern car can easily go 200,000 miles with proper care. The engineering’s there and so is the manufacturing quality. The missing ingredient is us making sure we follow the manufacturer’s recommended auto maintenance schedules. Is it really that bad to get off schedule? Well, it all adds up. Every time you go a couple thousand e ... read more
Posted on 6/11/2010
Do you hear loud noises under the hood when you turn on your air conditioner? Do you only get cool air sporadically? If so, it is time to get your air conditioner checked. It's real easy to take your car's air conditioner for granted. Just push the right buttons and out comes cool, dry, clean air. But your air conditioning system needs attention from time to time to help it keep its cool. When most people hear the words "air conditioning problems", it sends a shiver up their spine. That is because the air conditioning system is fairly complex. It has a lot of parts and when it's broken, it's expensive to repair. What things can we do to prevent air conditioning breakdowns? A common cause of air conditioning failure is leaks. Water and air can leak into the system. The system doesn't work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also, refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system ... read more
Posted on 6/2/2010
Modern cars and trucks run on 12 volt electrical systems. 12 volts is enough to get the job done without having so much power that there is danger of electrocution. But today's vehicles have more electrical components and do-dads than ever before. This really strains your electrical system, making it hard for the car battery to keep up. Think about it: electric seats, seat heaters, power locks, windows and sun roofs. And then we have all the power outlets for our cell phones, computers, and DVD players. We also have navigation systems and powerful stereos. Plus there are all the engine and transmission computers, traction control, stability control, anti-lock brakes, sensors and on and on. Even the security system is running off the battery while the car is turned off. Fortunately, battery technology has given us resilient batteries that are able to meet these strenuous requirements. But the fact is, batteries just wear out over time. Eventually, eve ... read more
Posted on 5/26/2010
Everyone in San Diego has blind spots – and no, I'm not talking about the fact that you really don't sing like Taylor Swift. I mean the areas of the road that you can't see when you're driving around San Diego. First let's talk about our own blinds spots, and then we can talk about others... To begin, we can greatly reduce our blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your sedan before you start to drive. First, adjust your rear view mirror to give the best possible view directly to the rear of your car. You don't need it to get a better view of either side of the car, the kids in the back seat or your dazzling smile. The rear view mirror should look to the rear. Next, lean your head until it almost touches the driver's side window. Adjust your side mirror so that you can just barely see the side of your car. Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right ... read more
Posted on 5/21/2010
The hottest San Diego news story may be different everyday, but there’s one topic that seems to come up over and over again – the price of gas in San Diego. But we’ve found several basic things that any San Diego vehicle owner can do to greatly reduce their gas consumption, save money, and help the San Diego environment. You can really impact your fuel economy by how you drive – but first, here’s a review of things you can do for your car that’ll save gas no matter how you drive. The first one is keeping your tires properly inflated. That can save two miles per gallon. Driving on low tires is like driving through sand – your car just has to work harder. Most San Diego service centers will fill up your tires for free, so just ask your service advisor. Also, make a habit of checking your tire pressure whenever you get gas in your car. Many San Diego gas stations have an air hose you can use for free. Another important item is to keep your air filter clean. An air filter all clogged up w ... read more
Posted on 5/14/2010
Let me start by saying that your wheel bearings keep the wheels on your vehicle. Did that get your attention? In this article we’ll discuss more about wheel bearings and how you can keep them doing their very important job while you drive around. Wheel bearings are pretty simple parts. They’re made of high quality steel and are engineered to last 100,000 miles or more if properly cared for. The bearings do two very important jobs: First they allow the wheel to freely rotate with as little friction as possible. Second, they support the weight of the vehicle. For example, if your car weighs 3,600 pounds, each wheel has to support approximately 900 pounds. That’s a lot of heavy lifting over many, many thousands of miles. Even though wheel bearings are relatively simple, they need to be in near perfect condition to do their job. The bearings are packed with heavy grease to lubricate and protect them. A seal keeps the grease in and water and dirt out. It’s when the seal starts to leak tha ... read more